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    PRIVACY POLICY

    Privacy Policy

    (Last Revised: January 2024)

    ARTICLE 1 - PERSONAL INFORMATION COLLECTED

    When you make a purchase on our store, as part of our buying and selling process, we collect the personal information you provide us, such as your name, address, and email address.

    When you browse our store, we also automatically receive your computer's Internet Protocol (IP) address, which helps us learn more about the browser and operating system you use.

    Email Marketing (if applicable): With your permission, we might send you emails about our store, new products, and other updates.

    ARTICLE 2 - CONSENT

    How do you get my consent?

    When you provide us with your personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

    If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

    How can I withdraw my consent?

    If after you opt-in, you change your mind and no longer consent to us contacting you, collecting your information, or disclosing it, you may notify us by contacting us at info@canadaluxury.ca or by mail at: Canada Luxury Signature Inc., 2000 McGill College, Suite 600, Montréal, QC, Canada, H3A3H3

    ARTICLE 3 - DISCLOSURE

    We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

    ARTICLE 4 - SHOPIFY

    Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

    Your data is stored through Shopify's data storage, databases, and the general Shopify application. Your data is kept on a secure server behind a firewall.

    Payment:

    If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

    All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

    PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

    For more insight, you may also want to read Shopify’s Terms of Service here or Privacy Statement here.

    ARTICLE 5 - THIRD-PARTY SERVICES

    In general, the third-party providers used by us will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us.

    However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect of the information we are required to provide to them for your purchase-related transactions.

    For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

    Remember that certain providers may be located or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

    As an example, if you are located in Canada and your transaction is processed bya payment gateway located in the United States, your information used to complete the transaction may be subject to disclosure under United States legislation, including the Patriot Act.

    Once you leave our store's website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

    Links

    When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

    ARTICLE 6 - SECURITY

    To protect your personal information, we take reasonable precautions and follow industry best practices to ensure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

    If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

    ARTICLE 7 - AGE OF CONSENT

    By using this site, you represent that you are at least the age of majority in your state or province of residence, and that you have given us your consent to allow any of your minor dependents to use this site.

    ARTICLE 8 - CHANGES TO THIS PRIVACY POLICY

    We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

    If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

    ARTICLE 9 - COOKIES POLICY

    Effective Date: 01-NOV-2023
    Last Updated: 01-JAN-2024

    What are cookies?
    How do we use cookies?

    Manage cookie preferences / Cookie Settings

    You can change your cookie preferences any time by clicking the above button. This will let you revisit the cookie consent banner and change your preferences or withdraw your consent right away. In addition to this, different browsers provide different methods to block and delete cookies used by websites.

    You can change the settings of your browser to block/delete the cookies. Listed below are the links to the support documents on how to manage and delete cookies from the major web browsers.

    Chrome: https://support.google.com/accounts/answer/32050 Safari: https://support.apple.com/en-in/guide/safari/sfri11471/mac

    Firefox: https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox?redirectslug=delete-cookies-remove-info-websites-stored&redirectlocale=en-

    US Internet Explorer: https://support.microsoft.com/en-us/topic/how-to-delete-cookie-files-in-internet-explorer-bca9446f-d873-78de-77ba-d42645fa52fc

    If you are using any other web browser, please visit your browser’s official support documents.

    QUESTIONS AND CONTACT INFORMATION

    If you would like to: access, correct, amend, or delete any personal information we have about you, register a complaint, or simply want more information, contact our Privacy Compliance Officer at info@canadaluxury.ca


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